15 Things to Know About Nagoya International Airport

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Nagoya Airport
Source: Emran Kassim

An airport on an artificial island in the Aichi Prefecture, the Nagoya Airport is located 22 miles south of Nagoya, Central Japan. This airport serves the third largest metropolitan in Japan with passengers entering and leaving the Chubu Region. This international airport is a first class airport with major roles in domestic and international aviation needs of the region.

Nagoya International Airport is also known as Chubu Centrair. It replaced the old Nagoya Airport (now Nagoya Airfield) in 1995 and now has taken over most flights from major carriers in Japan and around the world.


  • Name: Chūbu Centrair International Airport
  • Address: 1 Chome-1 Centrair, Tokoname, Aichi Prefecture 479-0881, Japan
  • Code: NGO
  • Phone: +81 569-38-1195
  • Website: www.centrair.jp/en/

Here are 15 facts that you need to know about Nagoya International Airport.

1. Terminal

The terminal was supposed to look like an origami crane, which is an ambitious attempt due to the cost that it involved. The airport management settled to shape the terminal like the letter ‘T”. The domestic flights and international flights are adjacent to each other. The Domestic Terminal is in the north, and the International Terminal is in the south of the airport. There are twenty-seven gates, thirteen of which are for the Domestic Flights. Fourteen gates are for the International Flights. The arrival area is on the second floor. The departure area is on the third floor of the terminal.


  • 1F Welcome Garden, Passenger Drop Off Zone (Bus, Taxis, General Vehicles), Postoffice
  • 2F Arrival Lobby, International Connection Check In Counter (S), Domestic Connection Check In Counter (N), International Arrivals and Baggage Claim (S), Domestic Arrivals and Baggage Claim (N)
  • 3F Departures Lobby, International Departures & Check In Counters (S), Domestic Departures and Check In Counters (N), Waiting Lounges, Shops, Restaurants, Playpens, Display Centers,
  • 4F Sky Town, Event Plaza, Shopping Centers, Restaurants, Relaxation and Entertainment spaces
  • Access Plaza, Information Center, Airport Bus Terminal, Taxi Stand, Tourist Bus Stand, Access to Centrair Hotel and Central Japan International Airport Station (Nagoya Railroad – Meitetsu)

2. Airlines & Destinations

Nagoya International AirportSource: Emran Kassim

The first airline to land around 206 passengers on the Chubu Centrair Airport, is Japan Airlines (JAL). The Boeing 767-300 ER sped through the vast runway on February 17, 2005. From then on, airport operation is in full swing. The following year, around 11.7 million people and around 274,000 cargos were serviced by this airport. With domestic and global destinations, world travel is at your fingertips. The list below features some of the major carriers passing through Chubu Centrair Airport.


  • Air China
  • Air Do
  • All Nippon Airways
  • Asiana Airlines
  • Cathay Pacific
  • Cebu Pacific
  • China Airlines
  • China Eastern Airlines
  • China Southern Airlines
  • Delta Air
  • Etihad Airways
  • Finnair
  • Garuda Indonesia
  • HK Express
  • Japan Airlines
  • Jeju Air
  • Jetstar Japan
  • Juneyao Airlines
  • Korean Air
  • Lufthansa
  • Philippine Airlines
  • Singapore Airlines
  • Shenzen Airlines
  • Skymark Airlines
  • Spring Airlines
  • Thai Airlines
  • Tigerair Airlines
  • United Airlines
  • V Air
  • Vietnam Airlines

3. Shopping

Nagoya AirportSource: Nao Iizuka

Shopping in Centrair is like going to a mall. There are sixty-one shops and restaurants located on the fourth floor. The Sky Town Shopping Center has two areas with a modern and a more traditional ambience. The International Departure area on the third level is where you can find Duty Free. It is a tax-free store for items like gadgets, liquor, food, and souvenirs.

So no need for you to go downtown if you need to bring home something from Japan, this airport got everything for you. Here are some of our top picks to start you of.


For Gifts and Souvenirs

  • Name:  Centrair Meihinkan
  • Place: 3F Departure Lobby
  • Hours of Operation: 6:30 – 21:00
  • Phone: +81-569-38-7126
  • Name: Ebisenbei No Sato
  • Place: 4F Sky Town
  • Hours of Operation: 8:00 – 21:00
  • Phone: +81-569-38-0248

For Apparel, Fashion, Accessories

  • Name:  Hello Kitty Japan
  • Place: 4F Sky Town
  • Hours of Operation: 9:00 – 21:00
  • Phone: +81-569-38-7021
  • Name: Uniqlo
  • Place: 4F Sky Town
  • Hours of Operation: 8:00 – 21:00
  • Phone: +81-569-38-7988

For Travel Goods, Electronics, and Drugs

  • Name:  Muji to Go
  • Place: 4F Sky Town
  • Hours of Operation: 8:00 – 21:00
  • Phone: +81-569-38-7791
  • Name: Amano Drugstore
  • Place: 3F Departure Lobby
  • Hours of Operation: 6:30 – 21:00
  • Phone: +81-569-38-0570

For Massage and Spa

  • Name:  “Fu No Yu”
  • Place: 4F Sky Town
  • Hours of Operation: 8:00 – 22:00 (final admittance: 21:00)
  • Phone:+81-569-38-7070
  • Name: Relaxation Space “Grand Raffine”
  • Place: 4F Sky Town
  • Hours of Operation: 9:00 – 21:00 (final admittance: 20:15)
  • Phone: +81-569-38-7071

4. Food & Beverage

A wide selection of restaurants serves a variety of cuisines from around the world. You can choose from Japanese cuisine to restaurants with Korean, Chinese, Western, Italian, and French menus. Cafés and coffee shops like Starbucks are all over the place. If you need a filling of a hearty soup, find the ramen and noodle house restaurants. There are also fast food and take-out restaurants if you are in a hurry or if you need food to go.


Cafes and Desserts

  • Name:  Starbucks Coffee (International Flight Restricted Area)
  • Place: 3F Departure Lobby
  • Hours of Operation: 7:00 – 22:00
  • Phone: +81-569-38-7186
  • Other Location: Starbucks Coffee Dai-ni Centrair Bldg. Shop (3F), Starbucks Coffee (4F Sky Town)
  • Name: Café Yutori No Kukan
  • Place: 4F Sky Town
  • Hours of Operation: 7:00 – 21:00 (last order: 20:30)
  • Phone: +81-569-38-8250

Japanese Restaurants

  • Name:  Alice Dining “Kabuki”
  • Place: 3F Departure Lobby
  • Hours of Operation: 11:00 – 22:00 (last order: 20:00)
  • Phone: +81-569-38-7866
  • Name: Tonkatsu Wako
  • Place: 4F Sky Town
  • Hours of Operation: 10:00 – 21:00 (last order: 20:30)
  • Phone: +81-569-38-7885

Western, Italian, French Restaurants

  • Name:  Queen Alice Aqua
  • Place: 4F Sky Town
  • Hours of Operation: 10:00 – 21:00 (last order: 20:00)
  • Phone: +81-569-38-7868
  • Name: Amano Drugstore
  • Place: 3F Departure Lobby
  • Hours of Operation: 6:30 – 21:00
  • Phone: +81-569-38-0570

Chinese, Korean, other World Cuisine

  • Name:  Hai Shang Lou
  • Place: 4F Sky Town
  • Hours of Operation: 10:00 – 21:00 (last order: 20:30)
  • Phone:+81-569-38-7511
  • Name: Oriental Kitchen
  • Place: 4F Sky Town
  • Hours of Operation: 8:00 – 21:00 (last order: 20:30)
  • Phone:+81-569-38-1720

Fastfood, Bento, Take Out

  • Name:  Freshness Burger
  • Place: 4F Sky Town
  • Hours of Operation: 6:30 – 21:00
  • Phone+81-569-38-7663
  • Name: Subway
  • Place: 2F Arrivals Lobby
  • Hours of Operation: 7:00 – 22:00 (last order: 21:30)
  • Phone:+81-569-38-8128

 5. Foreign Exchange

Nagoya International AirportSource: Images Money

If you are looking for a bank, locate the Bank of Tokyo-Mitsubishi UFJ on the third floor. There are also six foreign currency booths and eleven ATMs all over the terminal. Know that the exchange rates could differ per booth, so we recommend that you double-check the rates on the counter before you complete the transaction. You can only withdraw up to 30,000 yen from the ATM at the International Flight Departure Area.


  • Name:  Bank of Tokyo
  • Place: 3F Departure Lobby
  • Banking Operations: 9:00 – 15:00 (weekdays only)
  • Currency Counter Hours: 7:30 – 20:00
  • Phone: +81-569-38-1177
  • Name:  Bank of Tokyo
  • Place: 2F Arrivals Lobby
  • Banking Operations: 6:00 – 22:00
  • Phone: +81-569-38-1176
  • Name: Centrair Currency Exchange
  • Place: 3F Departure Lobby
  • Hours: 7:00 – 20:00
  • Phone: +81-569-38-0939
  • Name:  Centrair Currency Exchange (South Wing)
  • Place: 3F Departure Lobby
  • Hours: 7:30 – 18:00 (*2)
  • Phone: +81-569-38-0939 (*1)
  • Name: Travelex (Access Plaza)
  • Place: Access Plaza
  • Hours: 6:30 – 22:30
  • Phone: +81-569-38-8421
  • Name:  Travelex (Centrair)
  • Place: 3F Departure Lobby
  • Hours: 7:00 – 21:30
  • Phone: +81-569-38-9550

6. Hotels

Centrair Airport got you covered if you need an accommodation right after landing, a day before your flight, or if you are on a layover. There are three hotels on the island. The Centrair Hotel is very near the airport terminal that you can just walk to the gates to check-in. The Comfort Hotel is accessible through the walkway connecting the hotel and the Access Plaza. The Toyoko Inn is a big hotel that is only 10 minutes away from the check-in counters.


  • Name: Centrair Hotel
  • Address: 1-1 Centrair, Tokoname-shi, Aichi, 479-0881, Japan
  • Phone:+81-569-38-1111
  • Website: www.centrairhotel.jp/en/
  • Name: Comfort Hotel
  • Address: 4-2-3 Centrair, Tokoname-shi, Aichi, 479-0881, Japan
  • Phone: +81-569-38-7211
  • Website: www.comfortinn.com
  • Name: Tokyo Inn Chubu Kokusai-Kuko Honkan Orange Side
  • Address: 4-2-5 Centrair, Tokoname-shi, Aichi, 479-0881, Japan
  • Phone: +81-569-38-2045
  • Website: www.tokyoinn.com

7. Traveler’s Insurance

Nagoya International AirportSource: Keiichi Yasu

Centrair made Traveler’s Insurance accessible to all travelers. A counter is located in the Departure Lobby as well as automated contract machines that will process your insurance on a whim. For hassle-free travel, know that you have something to fall back on when unwarranted things happen. Coverage for lost baggage, medical expenses coverage, trip cancellation refunds, and the like are just some of the features of travel insurance.


  • Hours of Operation: Information Counters
  • Central Information (3F): 6:40 – 21:30
  • International Flight Restricted Area (3F): 7:30 – 21:30
  • Domestic Flight Restricted Area (3F): 6:40 – 22:00
  • Hours of Operation: Automated Contract Machines
  • 6:40 – 23:45
  • Place: 3F Departure Lobby

 8. Computer, Internet and Cell Phone Rentals

Centrair Airport provides access to a free wireless LAN (Wi-Fi) connection. There are hot spots marked with Centrair Free Wi-Fi posters that provide connection to laptops, Ipads, and smartphones. Internet stations are also available if you need to rent a computer. Internet terminals are rented for 100 Yen per 10 minutes. Printing services are also available. Printing services are also available. This service is very useful especially if you need to print a business document.  Cell phone rental service is also available for those who need a cell phone to use overseas.


  • Wireless Lan (Wi-Fi) Spots
  • SSID: FreeWiFi-centrair
  • Internet Corners, Computer Desks
  • Place: 3F Departure Lobby (International and Domestic Restricted Areas
  • Paid Internet Terminals
  • Place: 3F Departure Lobby and 2F Arrival Lobby
  • Price: 100 Yen/10 minutes
  • Cellphone Rental Services
  • SoftBank Counter, 2F Arrival Lobby, Hours: 7:30 – 21:00
  • Docomo World Counter, 3F Departure Lobby, Hours: 7:00 – 20:30
  • KDDI Counter, 3F Departure Lobby, Hours: 7:00 – 20:30
  • Mobile Center, Access Plaza, Hours: 7:00 – 22:00

9. Ground Transportation

Nagoya International AirportSource: bryan…

The Access Plaza located in the heart of the Chubu Centrair Airport is the hub of transport related activities. The airport is accessible by train, which is the quickest way to get to the airport. You can also rent a car if you feel more comfortable having your own ride. Taxis are also available for a metered fare. A private shuttle is a bigger version of a taxicab and is always good if you are traveling with other people or with your family. The airport bus travels to major cities and destinations. You can also catch the high-speed boats that travel to Tsu and Matsusaka. Here are the contact information of the rental cars in Centrair Airport:


  • Name: Toyota Rent a Car Central Japan International Airport Office
  • Hours: 7:30 -22:00
  • TEL: +81-569-38-0100
  • Name: Nippon Rent-A-Car Central Japan International Airport Office
  • Hours: 8:00 -21:00
  • TEL: +81-569-38-8560
  • Name: Times Car RENTAL Central Japan International Airport Office
  • Hours: 8:00 -20:00
  • TEL: +81-569-38-7055
  • Name: Orix Rent A Car Central Japan International Airport Office
  • Hours: 7:30 -22:00
  • TEL: +81-569-38-7760
  • Name: Nissan Rent a Car Central Japan International Airport Office
  • Hours: 8:00 -20:00
  • TEL: +81-569-38-1123

10. Tourism & Information

Nagoya AirportSource: bryan…

Information Counters are seen on each floor of the terminal. At the Arrivals Lobby, the Tourist Information is specifically helpful for tourists and travelers who need more information about the airport. Bus tickets and train tickets are sold here. There is no language barrier on the second floor’s tourist center. The staff is able to communicate in English, Chinese, and Korean. Brochures and pamphlets are available for your reference if you need to visit the main attractions of Japan. If you wish to have your baggage delivered to you instead of you carrying it all around, for a fee this tourist center will deliver your bags to your doorsteps.

11. Baggage

Nagoya International AirportSource: Kevin Gessner

Each floor is equipped with baggage storage counters. Lockers are also available on the second and third floor of the airport. You may also inquire at the Access Plaza for available lockers. Short-term baggage counters will accommodate your things for more than five days. Delivery service is also available. You may reach out to the Post Office if you need to use their service. For items delivered to and from the airport, you may go to the Arrivals Lobby to send packages. To pick-up a package, you may go to the delivery counter of the Departures Lobby.

 12. Business Jet

Nagoya International AirportSource: David Brossard

Flying with Chubu Centrair International Airport is always designed to be a pleasant experience. Business jets are available for special flights to Tokyo, Kyoto, Toyota, and Osaka. The passengers of the business jets have a flexible flight support services. The passengers will get all the rewards including immigration and security checks escorts, VIP lounge access, concierge services, and special menus during flights. Hangars are also available for rent for private business jets. The airport’s maintenance crew is experienced to provide services, and they are available to handle your request.

13. For the Kids

Nagoya International AirportSource: Emran Kassim

Traveling with kids could be stressful sometimes but not in Centrair Airport. Little tots from age three to six can use the play corners in the domestic and international flight boarding areas. You can also bring them to the Observation Deck area where they have plenty of space to run around. If you want to roam the airport especially the shops, there are strollers for rent at the Information Counters. There are also individual rooms where families can relax. A nursing chair, washstand, and a changing station are available. All restrooms are equipped with baby seats and toilets for little kids. If you are with an infant, nursing rooms are also available.

14. Clinic

Nagoya International Airport Source: DLG Images

On the second floor of the Terminal is where you can find the airport clinic. Doctors are available daily for general consultations, first aid care, health exams, and immunizations. If you have a travel insurance that covers medical care, you do not need to worry because this clinic is affiliated with most travel insurance companies. You can also pay through credit cards if you do not have cash.


  • Name: Fujita Health University’s Central Japan International Airport Clinic
  • Place: 2F Arrival Lobby
  • Hours: 09:00 – 17:00
  • Phone: + 81-569-38-7050

 15. Parking

Nagoya International AirportSource: halfrain

A 24-hour a day parking operates for the airport. This facility can accommodate up to 5,800 vehicles. The parking area is located 10 minutes away from the Terminal Building if you are on foot. All parking in 30 minutes or less is free. If you park more than that, you will be charged a rental fee depending on the size of your vehicle. If you have a motorcycle, a different spot is provided. Since the parking prepay machine is unable to accommodate motorcycle parking fees, you will need to go the Parking Lot Administration Office to pay. For peak hours and holiday seasons and you cannot find a parking spot, go to the administration office because they might be able to provide a different place to park.


  • Standard Vehicle : 300 Yen (30 mins or less is free)
  • Large Vehicle: 1,000 Yen (30 mins or less is free)
  • Motorcycle: 100 Yean (30 mins or less is free)

At the Nagoya or Centrair Airport, everything is covered. The state of the art facility is a pride of Nagoya. We suggest that you arrive at the airport with plenty of time to roam around. Shop until you drop, visit the many shops and restaurants, at the end of the day if you still have time, relax and enjoy the spa and sauna. Whatever brings you to Nagoya, you will definitely end the trip with many stories to tell…starting with the Centrair Airport.

Have a good trip and travel!

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Aichi Prefecture, Asia, Chubu Region, Japan, Nagoya City